Refund Policy
Company Information
Quality Guarantee & Sales Policy
At YESHUA Boutique, we take delight in our bespoke manufacturing process. Because every item is made-to-order specifically for you, we maintain a strict final sale policy. This allows us to ensure that your garment is brand new, never handled, and crafted with intention.
Policy Overview:
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Return Status: All Sales Final. We do not accept returns or exchanges for "change of mind," style preference, or sizing errors.
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Manufacturing: 100% Made-to-Order. Your items are created only after your purchase is confirmed, ensuring zero waste and exclusive quality.
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Exceptions: Defects or Errors Only. We stand by our craftsmanship. Returns or replacements are only granted for verified manufacturing defects or shipping errors.
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Reporting Window: Issues must be reported within 7 days of delivery.
Need to Report an Issue?
We strive for perfection, but if we missed the mark, we want to make it right. If you received an incorrect item or a product with a manufacturing defect, please follow these steps:
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Contact Support: Email our team with your Order Number.
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Provide Proof: Attach clear photos of the defect or the incorrect item received.
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Resolution: Once verified, we will prioritize a replacement or correction at absolutely no additional cost to you.
Note: Please consult our Sizing Guide carefully before purchasing, as we are unable to swap items for different sizes once production has begun.