Vero Coraggio Sun Fade Distressed Ripped Crewneck Sweater - Style 02

Category	Specification Details
GENDER	Unisex
STYLE	Basics Casual Street
FABRIC	100% Premium Cotton (425 g/m²) Washed Ripped Sun-Faded
SEASON	Spring Autumn
FIT	Oversized Unisex Silhouette
FEATURES	Drop Shoulder O-Neck Long Sleeve
SIZING	S-2XL
CARE	Machine wash at 30°C (gentle cycle) Do not bleach Tumble dry low Iron at low temperature, avoid ironing on print Do not dry clean

Size (inches)	Length	Chest	Shoulder	Sleeve Length
S	26.77	23.23	23.23	20.08
M	27.56	24.02	24.02	20.47
L	28.35	24.80	24.80	20.87
XL	29.13	25.59	25.59	21.26
2XL	29.92	26.38	26.38	21.65

• Length: Measure from where the shoulder seam meets the collar to the hem.

• Shoulder: Measure from where the shoulder seam meets the sleeve on one side to another side.

• Chest: Measure from the stitches below the armpits on one side to another.

• Sleeve length: Measure from where the shoulder seam meets armhole to the cuff.

Category	Policy Details
Processing Time	6–12 Business Days (Includes quality inspection and dispatch preparation).
Shipping Partners	Shipped via trusted carriers: UPS, DHL, and FedEx.
Delivery Estimate	5–7 Business Days (Once dispatched; subject to carrier demand and location).
Shipping Fees	Calculated at checkout based on location, size, and weight of the order.
Customs & Duties	Recipients in the US and Canada are responsible for any duties or taxes applied by customs.

Category	Policy Details
Return Status	No Returns / All Sales Final. As a specialty boutique, we manufacture each product specifically for you upon receipt of your order.
Manufacturing Model	Made-to-Order. Because items do not exist until you purchase them, we cannot accept returns or exchanges for "change of mind" or sizing errors.
Policy Exceptions	Manufacturing Errors Only. Exceptions are made if you receive an incorrect item or a product with a verified manufacturing defect.
Reporting Window	Issues must be reported within 7 days of delivery to be eligible for a resolution.
Resolution Process	If an error occurred on our part, we will provide a replacement or a correction at no additional cost to you.
Customer Support	To report an error, please contact our support team with your order number and photos of the issue.

• Quality Commitment: Every garment is custom-made to our high standards. Because we do not hold inventory, we encourage customers to double-check their sizing and specifications before finalizing an order.

• Cancellations: Once an order enters the manufacturing phase (usually within 24 hours), it cannot be canceled or modified.

• Fit Assurance: Please refer to our Sizing Chart carefully. As each piece is uniquely crafted for your order, we are unable to offer exchanges for incorrect size selection.

• Damaged Goods: If your package arrives damaged by the carrier, please document the packaging before opening and contact us immediately.

Channel	Contact Details	Availability
Email Support	info@yeshuaboutique.com	Mon–Fri
Inquiry Type	Order Status, Manufacturing Errors, or Product Questions	24–48 Hour Response Time
Social Media	@shopyeshuaboutique	General Inquiries Only

To help our team resolve your inquiry as quickly as possible, please include the following in your message:

 

• Order Number: Located in your confirmation email (e.g., #YESHUA-1234).

• Clear Documentation: If you are contacting us regarding a manufacturing error, please attach high-resolution photos of the defect and the garment tags.

• Brief Description: Let us know exactly how we can help so we can direct your ticket to the right department.

 

Note: As a specialty boutique, we prioritize quality above all else. If an error was made on our part during the manufacturing of your order, our team will work diligently to provide a swift correction.