Coconut Handle Facial Cleansing Brush

• Made in Canada
• Eco-friendly 
• Plastic-free
• Recyclable
• Cruelty-free
• Ethically sourced
• Fair trade

Category	Policy Details
Production & Shipment	1–2 Business Days. Every item is custom-produced to order, ensuring meticulous craftsmanship and quality control before dispatch.
Shipping Partners	Global Reliability. We partner with leading international carriers, including UPS, DHL, and FedEx, to guarantee secure transit.
Domestic Delivery	3–5 Business Days. Estimated arrival time for customers within Canada and the United States once the order has been fulfilled.
Global Delivery	5–14 Business Days. Estimated arrival time for international orders, contingent upon your specific city, country, and local carrier.
Shipping Costs	Calculated at Checkout. Rates are determined in real-time based on your location and the total weight of your order.

Category	Policy Details
Return Status	Final Sale. Due to the artisanal nature of our products and strict hygiene protocols, we maintain a no-return policy on all cosmetic and skincare purchases.
Hygiene Guarantee	Sanitary Assurance. To ensure the safety and purity of our formulations for all clients, we cannot accept items once they have left our controlled facility.
Exception: Sensitivity	Allergic Reactions. In the rare event of a reaction, please discontinue use and contact us. We prioritize your well-being and will review these on a case-by-case basis.
Exception: Quality	Damaged or Defective. If your order arrives compromised or incorrect due to a manufacturing error, we will facilitate a swift resolution.
Reporting Window	7-Day Notification. All claims for exceptions must be submitted within 7 days of delivery.
Required Evidence	Verification. Please provide a detailed description and photographic evidence to info@yeshuaboutique.com to assist our quality control team.

Channel	Contact Details	Availability
Email Support	info@yeshuaboutique.com	Mon–Fri
Inquiry Type	Order Status, Manufacturing Errors, or Product Questions	24–48 Hour Response Time
Social Media	@shopyeshuaboutique	General Inquiries Only

To help our team resolve your inquiry as quickly as possible, please include the following in your message:

 

• Order Number: Located in your confirmation email (e.g., #YESHUA-1234).

• Clear Documentation: If you are contacting us regarding a manufacturing error, please attach high-resolution photos of the defect and the garment tags.

• Brief Description: Let us know exactly how we can help so we can direct your ticket to the right department.

 

Note: As a specialty boutique, we prioritize quality above all else. If an error was made on our part during the manufacturing of your order, our team will work diligently to provide a swift correction.

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